Frequently Asked Questions
Find answers to common questions about ProposAI's features, pricing, and how our AI-powered platform can transform your proposal creation process.
Getting Started
QWhat is ProposAI?
ProposAI is an AI-powered proposal creation platform that helps businesses create winning proposals faster and more efficiently. Our intelligent automation platform combines artificial intelligence with deep industry expertise to streamline your proposal process.
QHow does ProposAI work?
ProposAI works in three simple steps: 1) Input your requirements including client details and project scope, 2) Our AI processes your information using advanced algorithms and industry best practices, 3) Receive a complete, professional proposal ready for client review with minimal editing required.
QWho can benefit from ProposAI?
ProposAI is designed for businesses of all sizes - from freelancers and consultants to large enterprises. It's particularly valuable for sales teams, business development professionals, consultants, agencies, and any organization that regularly creates proposals or responds to RFPs.
QDo I need technical knowledge to use ProposAI?
Not at all! ProposAI is designed to be user-friendly and intuitive. Our platform requires no technical expertise - simply input your requirements and let our AI handle the complexity of proposal creation.
Features & Functionality
QWhat types of proposals can ProposAI create?
ProposAI can create various types of proposals including business proposals, project proposals, service proposals, product proposals, consulting proposals, marketing proposals, and RFP responses. Our AI adapts to your industry and specific requirements.
QCan I customise the proposals generated by ProposAI?
Absolutely! While ProposAI generates comprehensive proposals, you have full control to edit, customise, and refine the content. You can modify sections, add your branding, adjust pricing, and tailor the proposal to match your specific needs and client requirements.
QDoes ProposAI integrate with other tools?
Yes, ProposAI integrates with popular CRM systems, project management tools, and business applications. Professional and Enterprise plans include integrations with platforms like Salesforce, HubSpot, and other major business tools to streamline your workflow.
QCan multiple team members work on proposals together?
Yes, ProposAI supports team collaboration. Professional and Enterprise plans allow multiple users to work on proposals simultaneously, with version control, role assignments, and real-time collaboration features to ensure seamless teamwork.
Pricing & Plans
QHow much does ProposAI cost?
ProposAI offers three pricing tiers: Starter (£29/month or £23/month annually) with 10 proposals, Professional (£79/month or £63/month annually) with 50 proposals and team collaboration, and Enterprise (£199/month or £159/month annually) with unlimited proposals and advanced features.
QIs there a free trial?
Yes! We offer a 14-day free trial for all plans. No credit card is required to start your trial, and you can experience all features before committing to a paid plan.
QCan I change my plan later?
Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle with no penalties or fees. This flexibility allows you to scale your usage as your business grows.
QWhat if I'm not satisfied with ProposAI?
We offer a 30-day money-back guarantee. If you're not completely satisfied with ProposAI within your first 30 days, we'll provide a full refund, no questions asked.
QWhat payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and American Express. We also accept PayPal for convenience. Enterprise customers can pay via wire transfer if preferred.
Security & Privacy
QIs my data secure with ProposAI?
Yes, security is our top priority. We use enterprise-grade security measures including SSL encryption, secure data centers, regular security audits, and compliance with international security standards. Your proposals and business data are protected at all times.
QWho can access my proposals?
Only you and team members you specifically grant access to can view your proposals. We never share your data with third parties, and our team cannot access your content without your explicit permission for support purposes.
QWhere is my data stored?
Your data is stored in secure, SOC 2 compliant data centers with redundant backups. We use industry-leading cloud infrastructure providers to ensure high availability and data protection.
QDo you comply with GDPR and other privacy regulations?
Yes, ProposAI is fully compliant with GDPR, CCPA, and other major privacy regulations. We provide data portability, deletion rights, and transparent privacy practices. You maintain full control over your data.
Support & Training
QWhat kind of support do you provide?
We provide comprehensive support through multiple channels: email support for all plans, priority support for Professional plans, and 24/7 phone support for Enterprise customers. Our support team typically responds within 4 hours for technical issues.
QDo you provide training or onboarding?
Yes! We offer onboarding sessions for new users, comprehensive documentation, video tutorials, and best practices guides. Enterprise customers receive dedicated onboarding and training sessions with our team.
QCan you help migrate my existing proposals?
Absolutely! Our team can help you migrate existing proposals and templates into ProposAI. Enterprise customers receive dedicated migration assistance, while other plans have access to migration guides and support.
QWhat if I encounter technical issues?
Our technical support team is ready to help! Contact us through our support portal, email, or phone (for Enterprise customers). We aim to resolve technical issues quickly to minimize any disruption to your workflow.
Still Have Questions?
Can't find the answer you're looking for? Our friendly support team is here to help. Get in touch and we'll get back to you as soon as possible.